“We have higher expectations from a Hyatt.”
We traveled with our adult kids, and it was nice to have a room with two bedrooms, two baths, a small kitchenette, and a small living area. Everyone fit comfortably and could hang out together. The property was full, which is fine, but when full it can’t handle guests at breakfast. The breakfast area was a zoo; the staff couldn’t keep up with the demand, and plates, forks, bowls, and knives were missing. That’s not what one expects from a Hyatt. In one of the bathrooms, the shower didn’t work properly: lifting the device that directs water from the bottom outlet to the shower above only sent half the stream up, wasting water below and giving a weak stream above. As a result, it took twice as long to shower as usual.
Premal1か月前