Hampton Inn & Suites Port Arthur

The place was in a great spot, and I didn't encounter any issues.

Laura·3週間前

“Kids enjoyed staying and the breakfast choices. The dining area was basically the lobby.”

Check in an out was okay. They allowed us to change the room immediately without trouble. The initial room smelled like the previous guest brought a dog and the toilet wouldn’t flush. Changed rooms. 2nd room smaller and a bit stuffy

Steven·3か月前

The rooms were nice and clean. The breakfast, however, started too late for my taste 😒.

Erika·4か月前

“Very poor response from staffs except for 1 young lady at the reception who have been helping me. The rest could not be”

The property is close to local amenities. Despite asking every morning for my room to be cleaned, it never was; I had to go to reception to ask for fresh towels.

Philip·4か月前

“Adequate”

Breakfast okay. Those so-called "omelets" weren't the greatest. Actually had real bacon one day. Oatmeal in the crock pot or whatever it was did not appear to be cooked. Looked like it needed some add'l water. Otherwise, I would have eaten. It looked the same on two consecutive days. Coffee fresh & hot. Glad to see they had orange juice and yogurt. I tried around nine in the morning on Sunday to request an early checkout. I wanted to leave a day early. I called Booking. com who contacted hotel. Don't know if the local hotel or corporate, but it was denied. NOT happy about that. So stayed the extra day when I would have loved to have started for home as I had a 5.5 hr drive

Judith·4か月前