Fern Resort & Spa Ganpatipule by Marriott

“The property as such is good. But needs refurbishing. Staff needs training - especially restaurant staff. The food needs”

The location and ambience were nice, but maintenance, food, and the bathtub were lacking.

Sanjay·1か月前

The staff were friendly, but the bathroom accessories need regular upkeep.

Vikram·1か月前

“Ok”

The atmosphere and nature were appealing, yet room service was unavailable and driver accommodations were not offered.

Geetanjali·1か月前

“Terrible stay”

The experience was extremely bad: 1. No room dining. 2. Staff were unresponsive—when we had a fire in our tent they took 30 minutes to visit, so we had to put it out ourselves, which was scary.

Vikas·1か月前

“Stay if you are not finding a better place”

Property is spacious and gives a resort feel definitely. Beach side cafe area is good for a sit out and a walk but we did not try out the cafe, The beach is not worth going down to. For going here you have to cross the road to opposite side - also an issue. 1. Biggest issue is : No Signal No good wifi - you are incommunicadao and alienated from everyone. 2. Spa and fitness center amenities not available: we were told for maintenance but then this HAS to be mentioned on website that its not available on these dates. Not acceptable to customers. 3. Buggy was not always available.For such a large property more buggies are needed to transfer elderly and infirm people 4. No recreational activities. 5. Marriot not having an automatic espresso coffee machine is unimaginable . no cappucino no macchiato, how do your overseas guest also survive? 6. Miscommunication between staff members about status of our bookings. Though the management did their best to compensate it feels like the staff is not trained properly

Sanjay·2か月前