Happy Night Holiday Inn

“Не плохой отель на короткое время (2-3 дня).”

We visited Unawatuna with my husband in April because the sea was calm and the reef broke the waves, making swimming easy. I chose the hotel based on mixed reviews, assuming the negative ones were isolated, but now I see a pattern of poor service. First, the Booking site showed a price that already included a 10 % service fee, yet the hotel told us we’d have to pay another 10 % on top when using a credit card, claiming it was a service charge, so we paid cash instead. Then I experienced petty theft: I left my flip‑flops outside the room to avoid sand, and the little plastic plugs vanished—a minor thing but very unpleasant, and later I read other guests reporting missing car plugs, shorts left to dry, etc., suggesting a systemic issue. The housekeeping staff would come in to clean while we were returning from the beach, even though the key was left at reception all day; if we didn’t open the door they would knock insistently, forcing us to pause our rest or shower to let them in, which felt disrespectful. After the owner intervened, cleaning finally happened when we weren’t present. Breakfast was good for the first two days—well‑made coffee, smoothies, hot pancakes, omelets—but then they started serving odd soups and the coffee quality dropped. After the owner stepped in, breakfasts became more consistent. Overall the owner offers a decent package for a budget price: linen changed twice daily, towels refreshed daily, trash taken out, two bottles of water per day, and coffee, tea, sugar and cream in the room. He tries to address issues and protect the hotel’s reputation, but the staff still have shortcomings.

Елена·5か月前

“Convenient location with quality staff”

The stay was pretty solid overall. The bed was comfortable, had a mosquito net, good AC, and an overhead fan. The safe worked for valuables. When I dined at the hotel restaurant, the meals were fine enough to keep me from wandering out. The hotel sits close to many beaches, with Unawatuna Beach just a few minutes’ walk away. The staff were consistently friendly and chatty. There was a nice little outdoor area with chairs and a table for breaks from the room. Noise was an issue a few times, but I was there during the week of New Year’s celebrations, so it may not be typical. The first incident involved people swimming at the next‑door hotel blasting yacht rock until 11 PM; the sound carried even though it wasn’t at our hotel. The real problem was a group of locals taking over the hotel’s restaurant, blasting music until 1:30 AM as if it were their own private venue, even though the restaurant should close at 11 PM or 12 AM. They were super inconsiderate, but after I called the front desk, the staff shut it down quickly. Still, allowing loud music to blast until the early hours seems unacceptable.

James·6か月前

Location. Service

Asoka·6か月前

The hotel was clean and pleasant, just a 5‑minute walk from the sea. The staff were caring, and the breakfast was tasty.

Olga·6か月前

“Отремонтировать розетку)”

We stayed from 26 to 31 March 2026. The guest house was wonderful; we rented a room for three with a kitchen, so we could cook. The room had a living area with a sofa, two armchairs, a table, a double bed, and a single bed. The air conditioner and fan worked. The room was tidy, had a TV, and we could sit on the terrace with a table and chairs; there was also a “topchana”‑like spot to lie down. Everything was tiled, spotless, and I couldn’t find any dust. The staff cleaned regularly, and the house was surrounded by greenery, making it a pleasant place to stay. Breakfast was a highlight: juice, coffee or tea, eggs that could be prepared in various ways, butter, jams, fruit, coconut pancakes, and a dairy product, plus vegetables. After such a breakfast, we ate only in the evenings. It’s clear the owners maintain a high standard. The beach is a 5‑minute walk away, and there’s a wine shop and fruit stall nearby. The owner arranged a transfer from the airport for $70. We’d love to stay longer and will definitely return.

Natalia·6か月前