There is nothing I could dislike about this place! The staff are fantastic, the property is impeccably maintained, and there’s always something to do.
Darrell2週間前
★★★★·Montréal·8.7
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そのまま書いてもOK — 「20日ごろ、3泊」
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Located two minutes from Lucien‑L’Allier Metro, Auberge Saint‑Lo Montréal Hostel offers air‑conditioned rooms with private bathrooms, free Wi‑Fi, and continental breakfast. Guests enjoy an equipped kitchen, laundry, free cowork‑working space, and daily activities. The on‑site bar and restaurant foster interaction, while nearby Sainte‑Catherine and Crescent Street eateries, the Fine Arts Museum, and Concordia and McGill campuses lie within 2 km.
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宿泊者による項目別の評価。
There is nothing I could dislike about this place! The staff are fantastic, the property is impeccably maintained, and there’s always something to do.
Darrell·2週間前
The room, bed, and shower facilities were all very clean; if you’ve ever stayed at the other hostel in Montreal, this one feels like heaven. The bed was super comfortable, and I had a great stay!
Yating·2週間前
The reception, the cleanliness of the establishment, the room and the comfortable bedding. The common area for breakfast.
Christophe·3週間前
The location was perfect, but I was appalled by the staff member’s attitude when I raised a concern about the shared shower facilities. The shower is shared by six guests, yet one guest had taken up a significant portion of the small shelf with their personal toiletries, leaving insufficient space for others to put their own shower items. This is a basic issue concerning the use of a shared facility. When I reported this to the front desk and showed the staff member a photo, she actually laughed in a way that came across as openly dismissive. I was then put in the position of having to explain why this was a problem. Rather than taking my concern seriously, she responded by saying that, in her personal opinion, she did not see what the problem was, before saying she would try to do something about it. Excuse me? Why should a staff member’s personal opinion determine whether a guest’s reasonable concern deserves to be taken seriously? What made this experience even more frustrating was that nothing had changed even after the room was cleaned. My concern remained unresolved, and the entire interaction left me feeling that my complaint had simply been brushed aside. I understand that this is a hostel, not a luxury hotel. I do not expect luxury facilities, but I absolutely expect basic respect and professional customer service. Laughing at a guest who raises a reasonable concern and making them feel they have to defend themselves is unacceptable. The issue was not just the lack of shelf space. It was the dismissive attitude, the lack of constructive action, and the complete failure to make a guest feel heard. Management seriously needs to address how staff handle complaints. A hostel may offer basic accommodation, but that is no excuse for basic manners to be missing.
Jihye·3週間前
Tout était parfait Mais un grand MERCI à l’équipe qui a été plus qu’attentive et bienveillante. Franchement, merci, merci, merci. Vous pouvez réservez dans cet hostel dans hésitation!. Rien
Natacha·3週間前