“The hotel should clearly communicate all check-in and check-out rules and any additional charges before arrival. Guests”
The room was fine enough for a quick stay, but the lack of clear info on extra fees added unnecessary stress. Getting early check‑in took about an hour and a half, and later I was told I had to pay a late‑check‑out fee; when I tried to sort it out, I was asked to leave the room. I also couldn’t use the breakfast that was supposed to be included in my booking.
Oksana3週間前