“Muy mal servicio”
The location was great, but the hotel shuts its doors at 9:30 pm and the concierge’s attitude was terrible, slow to open the gate and annoyed when I tried to enter. It was a real hassle.
Ulises3週間前
Santiago de Querétaro·8.7
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そのまま書いてもOK — 「20日ごろ、3泊」
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Hotel Úrsula Concept in La Cruz offers air‑conditioned rooms with private bathrooms, free Wi‑Fi, work desks, sofa beds and flat‑screen TVs. Guests dine on Mexican cuisine at the family‑friendly restaurant, with à la carte breakfast, brunch and lunch. On‑site tour desk, private check‑in, full‑day security, streaming services, patio and outdoor dining enhance comfort.
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宿泊者による項目別の評価。
The location was great, but the hotel shuts its doors at 9:30 pm and the concierge’s attitude was terrible, slow to open the gate and annoyed when I tried to enter. It was a real hassle.
Ulises·3週間前
The room and bed were very comfortable, yet the soap and shampoo were almost just water, and the night entry process left me standing on the street alone until they opened the door. It took several minutes; a camera would help keep an eye on guests.
Mariela·4週間前
The staff were really nice, the hotel comfortable, and the location perfect for walking around the city, but the Wi‑Fi could be better.
T·3か月前
There was no breakfast at the hotel because the restaurant was under renovation, but they took us to a nearby spot that was very tasty. Overall we liked everything.
Madrid·6か月前
It’s a very beautiful and cozy place—100 % recommend.
Rob·8か月前