The food was not provided even after emailing the hotel, and the place was not clean at all.
Shagun3週間前
★★★·Hakone·7.4
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そのまま書いてもOK — 「20日ごろ、3泊」
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The Itoen Hotel Hakone Yumoto offers a 3-star ryokan experience with air-conditioned rooms, free WiFi, tea and coffee makers, bidets, and refrigerators. Guests relax in shared bathrooms with showers and slippers. The property features a lift, games room, and on-site parking. Located near Hakone-Yumoto Station, it offers access to hot springs, Tsurugaoka Hachimangu Shrine, and the Hakone Open-Air Museum.
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宿泊者による項目別の評価。
The food was not provided even after emailing the hotel, and the place was not clean at all.
Shagun·3週間前
The onsen and the food were nice, but I expected a ryokan and instead found a Japanese hotel with an onsen, which was a bit disappointing.
Giovanni·3週間前
Dinner included all alcoholic drinks, the bath had many cleansing options, and the value for money was good; the bath itself felt great.
山本·3週間前
The meals were tasty, and all the staff were smiling and helpful. There were too few toilets; the room had one, but each floor should have one as well.
Yuka·1か月前
Chambre très propre. L’hôtel est plutôt destiné à des familles ou à des personnes âgées . La réceptionniste ne parle pas l’anglais… l’hôtel est assez excentré du centre
Wanda·1か月前