Hotel Best Inn Bydgoszcz S5

“Hotel w lesie”

The surroundings are absolutely wonderful – beautiful wooden huts among trees and walking paths, only a pity the weather was already autumn; a vending machine with hot drinks would have been nice when the restaurant is closed. I was very happy to get a ground‑floor room, since I usually climb stairs, it was a pleasant change. The room was nicely furnished, cozy, and the view from the window was amazing. I spent the night lying down and watching TV, fell asleep early the next morning. The stay was very comfortable and I truly rested. Thank you for the pleasant memories. As I mentioned, there was no way to buy a hot drink after midnight; I froze and wanted something warm.

Gizdra·3週間前

“Jestem skrajnie oburzona. Zapłaciliśmy za nocleg, a zamiast normalnych warunków otrzymaliśmy noc pełną hałasu, krzyków i”

I demand a refund for this night. The conditions were absolutely unacceptable and the accommodation turned out to be a complete failure. All night the children screamed, howled, ran through the hallway, slammed doors and behaved in a way that made normal rest impossible. No one had informed us earlier that we would be housed on a floor with such a large group of children. If we had known, we certainly would not have chosen this stay. That was not the only problem. Late into the night there was loud music outside, and drunken people shouted under our windows. Throughout the evening and night there was no possibility of sleeping or resting peacefully. I am extremely outraged. We paid for accommodation, but instead of normal conditions we received a night full of noise, screams and total lack of peace. I believe that in such a situation a refund for this night is absolutely justified. Please refund the full amount immediately. I expect a concrete response to this matter.

Anastasiia·4週間前

I could check in early and had 24‑hour access, and every staff member was friendly. The vending machine for drinks never worked.

Ricky·4週間前

The place is tucked in a forest, and the staff were very friendly and helpful, showing great potential. The chef is excellent, grilling chicken so that it stays juicy. However, the hotel functions more like a pre‑party venue for wedding halls, which is a big mistake. Information wasn’t passed along; I finally received the room I booked, but it was a triple and it was clear that the host only had one towel for the guest. The room wasn’t cleaned during my stay, and the trash bag filled up after two days. Breakfast cost 40 zł, but there was no bread selection, unlike other Łódź B&Bs where 49 zł includes a variety of cheeses, meats, bread, milk, eggs, hot dogs, sausages, juices, etc. Here there was only bread, which is a problem for me because I’m insulin‑resistant and can’t eat that. The receptionist made me scrambled eggs, but since there are chefs preparing the banquet rooms, they could have made a proper breakfast; it’s the owner’s decision. Ventilation was weak and steam from the bathroom created fog in the room. I was given a towel that had a hole hidden under the pillow. The staff are kind and helpful and would do more if they weren’t following the boss’s orders. They don’t know how to handle the Swedish‑style low table, yet they keep it. The hotel’s three‑star rating seems like a mistake; it competes with Łódź’s twin‑star hotels. It’s a potential spot for a three‑day trip and a night, with a bus line that lets you explore Bydgoszcz and stay there. There’s no air conditioning and the windows aren’t sound‑proof, but that didn’t bother me at night, even though some loud people can’t sleep. I hope the owner will treat this place as a hotel, not a bedroom for party guests.

Pęczak·4週間前

Location. The place was dirty, stank, messy, the scrambled eggs for breakfast were burnt, black, and came from a chimney that spewed thick smoke and terrible odor. The facility uses coal, and all the smoke drifted into the room.

Paweł·1か月前