“Je déconseille cet hôtel.”
I’m not the type to criticize just for the sake of it. I was looking carefully for a great hotel in Rome to celebrate my husband’s birthday and also to enjoy the last months before our baby’s arrival. Choosing this hotel was neither blind nor thoughtless. The room photos were gorgeous, the reviews on Booking were favourable, and it’s a 4‑star hotel! In short, the reception and service were top! The staff were pleasant and attentive. The location was great for those who like walking. The rooms were dirty and poorly maintained. I was very, very unpleasantly surprised by this condition, because I remind you it’s a 4‑star hotel and the amount paid was quite high. The bathroom tiles had white stains, probably from limescale. The same was true in the shower: the joints were blackened and there were always those white limescale stains… I don’t know what others think, but for me, the bathroom is the foundation of everything, and if it’s dirty, the hotel’s image suffers. All the hotel corridors are carpeted. It looks like they’ve never been cleaned: stains everywhere. It was so unpleasant that I didn’t even want to look at them. Breakfast was very mediocre. Despite decent service, the selection and freshness of the products were lacking. The first impression, when looking at the cold cuts, salmon, vegetables and fruit, was that they had been there for at least three days.
Mariana·2週間前