“Overpriced and soul-less with bad vibes. Don’t waste your money here.”
The room was fantastic with a very comfortable bed and the pool area was great. Some staff were very friendly and genuinely tried to make us comfortable. However, we felt constantly watched by a dozen staff members, and the hotel was so empty that it was hard to relax—the vibe felt uncomfortable. We explicitly told the laundry staff not to tumble dry our expensive items to avoid shrinkage, but they did so anyway, shrinking some clothes and charging us nearly 8000 INR for what would normally be a single home load. When we confronted them, they only offered a 20 % discount for the damage. On top of that, our laundry was delivered to our room at 2230 h, and the bell rang while we were asleep, waking us up. The gym was awful, clearly set up by someone with no gym experience: no usable space, broken or unadjustable machines, unusable benches, and the AC was off so it was sweltering. The food was mostly good but overpriced. On one day, because of low occupancy, we were told we couldn’t order the buffet—understandable to avoid waste—but were then charged off‑menu prices; if the service was unavailable, the price should still have been offered. The location isn’t ideal unless you’re willing to drive everywhere. Getting rickshaws from the hotel was difficult; drivers would immediately hike the fare 5× because it was the Taj. We paid 100 INR for a rickshaw from town to the Taj, but when the hotel arranged one for us, the driver tried to charge 500 INR for the same trip. One day the staff fumigated the grounds with insecticide upwind of the pool without warning or explanation.
Rory3週間前