“Best staff we have experienced that did everything to make our stay comfortable, but not 4 star hote”
The front desk team was absolutely fantastic—quick to respond, even delivering our food after a mix‑up and helping sort a refund when we left early. Unfortunately the room felt far below the advertised four‑star level, with a broken vent fan, rusty sinks, a cockroach in a drawer and relentless mosquitoes. The on‑site restaurant was tiny and didn’t even have basic items like chocolate milk, and the photos were misleading since you can’t actually get into the water from the property.
Minu9か月前