“Un hotel SOLO para turistas indios”
The room was comfortable and spacious, with a cozy bed. Cold and hot water, coffee and tea were available, and the air‑conditioning worked well. The front‑desk gentleman (Senior) and the night junior helped me with kitchen and laundry issues, and I didn’t have to pay for the inconvenience. I appreciate their willingness to help.
Communication was a problem: 90 % of the staff didn’t speak English, making interaction very difficult. The location was far away. Room service had a menu with prices but didn’t specify that taxes would be added later, and kitchen staff usually had no change, so I ended up paying more. When I complained, they magically had the money to give me the correct change ten minutes earlier when they couldn’t. Laundry: I sent a white Fila shirt that returned yellow. They offered to wash it again to restore its original color, but that would involve another chemical process that would damage the collar and embroidered brand on both front and back (which weren’t white). Payment: the reservation said Visa and Mastercard were accepted, but they told me they only accept Indian cards. The bathroom was very dark, the pool was leaking. When we left, the morning receptionist didn’t respond to our goodbye until my husband greeted her again.
Lourdes·2週間前