The location, quality and service were great, but the daily housekeeping in the room was missing; I had to ask for it because they did not carry it out.
Marcos2週間前
★★★★★·Providencia·8.2
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そのまま書いてもOK — 「20日ごろ、3泊」
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The InterContinental Santiago by IHG, located in Las Condes, offers upscale accommodations in a luxury building with 1 heated pool, a modern gym, and 2 restaurants. Classy rooms feature plasma TVs, minibars, and wooden work desks, with bright city views and comfortable seating areas. The hotel serves a daily buffet breakfast and offers Mediterranean and Italian cuisine, as well as a bar and 2 coffee shops.
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宿泊者による項目別の評価。
The location, quality and service were great, but the daily housekeeping in the room was missing; I had to ask for it because they did not carry it out.
Marcos·2週間前
The place is in a good spot, but the basic facilities are not well signposted – elevators, for example – and the pool is poorly positioned or used because there are no changing rooms, and there are no slippers in the room.
Jo·3週間前
It was terrible for its category level.
Caterine·3週間前
The rooms were modern, clean and had all the amenities, yet the front desk staff, management and reservation team refused to help me shorten my stay, blamed the agent and simply walked away. This was a hard situation for me, as one of the U.S. skiers affected by the fire in Nevados Chillan – we lost everything, but they were VERY inflexible. The customer experience was very poor.
Alain·4週間前
Nothing was wrong – everything was perfect.
Tony·4週間前