Le Relax Beach House

The location was very good and the sunset was extraordinary.

Yohan·1週間前

The hotel is well positioned close to the center and all the restaurants. When I booked, I was told I’d get a balcony with a garden view, yet for the first two days the view was actually over the rooftops. After telling the front desk, the staff arranged a room change for two of the four nights (thanks to that person), but I still paid for four nights and only had the garden view for two, which was a little disappointing.

Patricia·1か月前

“Meraviglioso con posto con meravigliose persone”

The property is stunning, with all rooms made of wood and large windows overlooking the sea. There’s a pool right next to the restaurant where you can cool off and dine in complete relaxation. The food at the restaurant is excellent and the selection is wide. The staff are very knowledgeable and helpful. In particular, Suraj, who attended us throughout our stay and always met our needs (we’re a couple with a small child), was consistently welcoming. Thank you.

Fabiana·2か月前

“The worst hotel experience ever.”

Unfortunately there was absolutely nothing that we liked. Avoid this place. It should not be considered a hotel. We booked it based on the 4-star rating and the photos shown online. What we found was appalling. The property was old, moldy and smelled of sweat from the moment we entered. The room was dirty and unfit for use: the bathroom was filthy, there was a used soap bottle behind the curtain, and the shower did not work. We had no choice but to leave. The management response made the situation worse. We had to chase them for answers. The manager, Brian, was passive and did not even bother to try to resolve the complaint. The only offer was breakfast. We requested a refund. It was refused. They kept our money (all of it) despite the fact that we could not stay in the room. It is difficult to describe this as anything other than taking money for a service they failed to provide. We had to move to another hotel. The hotel we stayed at afterwards knew about our experience from the moment we arrived. When we explained what had happened and how we had been treated, they offered us much more than this hotel was willing to offer. What was even more concerning is that they already knew how poor the service from this establishment can be, as this was not the first similar situation they had heard about. Do not trust the photos. This is not what a hotel should be. We arrived expecting a hotel and left within hours. They kept our money, and we were left to deal with the consequences ourselves. It is the first time that we are making a review of an establishment. But we want it to be on record so that people looking for hotels in La Digue are very careful with this establishment before making a reservation. Because the quality, price, and treatment received can ruin a holiday, as it happened to us on the first day

Sara·2か月前

“Soggiorno davvero piacevole! Struttura accogliente, atmosfera rilassante e staff gentile e disponibile. Un’ottima esperi”

The room, the cleanliness, the location and the staff are all very friendly and smiling. The price of meals (21 euros for 3 cappuccinos with a pastry or 25 euros per person for a full breakfast) is high.

Alessandra·2か月前