Hotel Hagemann Hamburg Hafen

The room and beds were fine and overall clean, and the staff were always friendly, nice, and helpful. The breakfast, however, was not very good; the filter coffee in the kettles was mostly empty or only lukewarm, and the selection of cheese and fresh vegetables was very limited. I was especially disappointed with the fruit salad, which seemed more like canned fruit than freshly prepared, and I would have liked more yogurt toppings such as nuts, seeds, or other options. Overall, I see room for improvement at breakfast. Additionally, street noise was very high, even at night, so I had to close the windows to sleep, which was not ideal given the room temperatures.

Natalie·2週間前

“Enttäuschung”

The cheap parking right outside the building was a plus. The heating and its regulators were broken, as was the bathroom faucet. The price per room rose by €60.00 for lower quality compared to last year, and on‑site complaints were impossible. I received no reply to my email and I am disappointed.

Frank·3週間前

“Der Aufenthalt,war für mich in Ordnung. Mehr brauchte ich nicht.”

Breakfast was adequate and the staff were always friendly and helpful. Dinner at the on‑site restaurant was always very tasty 😋. The bed was very comfortable, so I slept well. The bus stop was right in front of the hotel. I stayed there for 6 nights and would recommend it to women traveling alone. The only drawback was the hotel’s location; as a woman I would not go out alone in the evening.

ゲスト·3週間前

Excellent value for money.

Hans-dieter·3週間前

“Pas content du service”

The site says parking is free, but at check‑out I had to pay for parking and stay fees. I book 1–2 hotels a week on the site and this is the first time in Germany I had to pay stay taxes! The reception attendant was unpleasant and I no longer want to stay here. The reception service was bad.

Carlo·3週間前