“NEVER AGAIN, this property I never suggested anyone to go this property.”
The location was pretty good, but my one‑week trip to Singapore turned out to be ruined by this property. The room was tiny, no window, and it felt like a jail. There was no service; rooms were cleaned only once a week, and there was no toilet paper or tissue. Whenever I asked housekeeping, there was no cleaning material available, even when I wanted to tidy up myself. The washing machine didn’t work; I told staff, and they said it would be fixed after two days because the weekend had passed, and housekeeping came to check but didn’t know how to fix it. Later I received an SMS that someone would come tomorrow. If staff had any sense, they could have changed my room; there was a vacant ground‑floor room identical to mine, but the staff didn’t consider it. I was already feeling sick. The electrician knocked on the door without informing me, which is unacceptable and shows no respect. I never met the staff in person; communication was only via WhatsApp. Overall, there was no assistance or service at all. I can’t understand how this 3‑star property is rated as such. No matter your nationality, you’re being overcharged. Everyone expects good service and respect.
Jagat·2年前