Diva Boutique Hotel

“Great value for money”

The rooms were clean, the beds comfortable, the location quiet and far from the busy street, and the staff were really friendly; rooms were cleaned on request and two bottles of water were refilled each time, making it ideal for a longer stay and excellent value, especially in low season; the small gym does the job. The only drawback was an occasional sewage smell from the bathroom.

Terry·2か月前

They have a small gym.

Ayoob·2か月前

The room was beautiful and clean, close to Patong Beach; the room‑service staff were always smiling, and although there was a language barrier, they tried to solve any problem.

Abbas·2か月前

“اسوء مكان في حياتي”

The place was dirty and filthy, with a strong weed smell and terrible service; there was no cleanliness or anything good about the place, it was disgusting and I would never recommend it.

Abdulaziz·2か月前

“Very disappointed experience”

Very disappointing experience – poor service and extremely unprofessional attitude. Today was my last day at Diva Boutique Hotel, and unfortunately the experience ended in a very disappointing way. I paid a THB 1,000 refundable deposit at check‑in. When I asked about getting my deposit back today, I was told that they would not return it until I handed over the room key. I understand that the hotel may need to inspect the room at check‑out, but the way the situation was handled was extremely unprofessional and disrespectful. What shocked me most was the attitude of the staff member. When I asked about my money, he refused to give it to me while laughing, which I found extremely rude and inappropriate. When I told him that I would mention this experience in my review, his response was essentially: “You are free to do that.” Unfortunately, the problems were not limited to the staff attitude. The room lacked basic attention to detail. There was no proper supply of drinking water, and the room felt poorly maintained. The room also had an unpleasant smell, the temperature/air‑conditioning was uncomfortable, and overall the cleanliness and attention to detail were far below what I expected. In addition to the fact that the toilet was suffocating and blocked whenever I used it, the room had no ventilation and completely suffocated, which was a very embarrassing situation; it was actually catastrophic. I was buying water from outside and it was difficult for them to even change the towels or communicate with me about the needs I needed. In fact, I do not recommend this choice to anyone. For me, the biggest issue was not even the deposit itself — it was the disrespectful way the situation was handled and the lack of basic customer service. I expected much better treatment as a paying guest. Based on my experience, I would not recommend this hotel and I hope management takes complaints like this seriously.

Houda·2か月前