Hilton Garden Inn Carlsbad Beach

The pool was nice and the cleaning staff were wonderful representatives of the hotel, but our room’s air‑conditioner leaked and flooded the bathroom, forcing us to move to another room where the coffee maker didn’t work and the sink faucet was hard to turn off. We were told we would receive compensation for the move—at least we wouldn’t be charged for parking—but the $29/day fee was not waived, and I had to ask for it at checkout. No further follow‑up or compensation was offered.

Susan·1週間前

“Great Ocean Location, Helpful Desk Staff”

The ocean view was great and the hotel sits right next to the beach, which I appreciated. The a‑la‑carte breakfast was tasty and very reasonable. One of the two waitresses, the taller one, was cheery and helpful. Parking was plentiful near the back door, and the distance to Carlsbad Village and I‑5 was convenient. Skylaar was exceptionally helpful when we arrived early and handed us one of our two rooms immediately. The first waitress, the chubby one, seemed unhappy and wasn’t as attentive as we’d hoped. We were disappointed that there was no direct beach access via a stairway until we reached the start of the homes.

Lynn·2週間前

The location was perfect, and everything else was flawless.

Katarzyna·2週間前

“3 night stay which was very enjoyable.”

The place was clean and comfortable, but the food options were very limited and it was very noisy with children on the weekends.

Peter·1か月前

“Enjoyed”

Very clean, nice and helpful representatives, but it was still clean.

Greta·1か月前