“Absolutely not recommended!!!”
It’s a typical, old house with a beautiful view of Mount Pico and a good location for island visits, surrounded by nature. The house has soul but is only used for tourism with total lack and complacency from the owners. The staff were absent and didn’t help resolve the total lack of Wi‑Fi during our 5‑day stay; we couldn’t work or plan because the cell phone reception was poor everywhere. The typical Portuguese welcome was missing, breakfast supplies were absent, and basic condiments (oil, vinegar, spices) were not provided. The furniture was old and poor quality, making the place very dark and sad. It’s attached to an abandoned part of the house in a remote area that is very dark at night. We saw two cockroaches coming out of the shower and found cockroach poison, so that’s another unresolved issue. One outlet is completely disconnected from the wall. The house is old and beautiful, has soul, but the staff are unprofessional, only interested in looking at us without any commitment; they were present only at check‑in. Absolutely not recommended.
Gaia3週間前