Big Bend Traveler's Inn

“There was bugs and spiders in the bathroom. I ended up leaving sat afternoon it was awful.”

Bugs and spiders were in the bathroom. I left in the afternoon; it was awful.

Rikki·1か月前

“A very disappointing stay due to multiple bedbug bites and the property’s refusal to refund the affected night despite t”

I was bitten by bedbugs multiple times on my first night—seven bites on my left neck and one on my right ear. The bites were itchy and stinging, and I took photos of both the room conditions and the bite marks as evidence. What was especially disappointing was how the property handled the incident. The office was closed during the night, so I reported the bedbug problem at approximately 7:30 a.m. the next morning. However, they refused to refund the first night because I had not reported it during the night—even though their office was closed at that time. I believe it is unreasonable to deny a refund based on a reporting requirement that I could not reasonably meet. I expected the property to take responsibility for the bedbug incident, refund the affected night, and handle my complaint fairly.

Young·1か月前

“It was good enough for what I wanted.”

Ice machine, air conditioning, close to drag racetrack, friendly/helpful people. No Cable tv, dirty carpet, dirty coffee maker,

Barry·4か月前

The location and price were excellent, and the lobby animals were a huge plus; I especially liked Blue and the cats. The carpet had some spots.

Debra·4か月前

It’s close to many restaurants and shopping stores, and I could see the free parking from my room.

Shira·4か月前