Recepcjonistka wanted a printout of my reservation and was unhappy that I only had an email.
Magdalena1か月前
★★★·Alanya·4.6
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そのまま書いてもOK — 「20日ごろ、3泊」
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Cleopatra City Hotel Alanya in Alanya boasts a private beach area, beachfront sun terrace, and year-round outdoor swimming pool. Guests enjoy free WiFi in public areas and a lush garden. Rooms feature air-conditioning, balconies with garden or pool views, and modern amenities like flat-screen TVs and private bathrooms. The hotel is a 6-minute walk from Kleopatra Beach and 42 km from Gazipaşa-Alanya Airport.
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宿泊者による項目別の評価。
Recepcjonistka wanted a printout of my reservation and was unhappy that I only had an email.
Magdalena·1か月前
When I tried to pay, their terminal didn't work, so I had to hand over cash in euros because they wouldn't accept lire. I withdrew euros to pay 62 €, but I ended up giving 102 €. The problem was that I received lire back at a bad rate; I thought if I had to pay in euros, I'd expect to get euros back. I found all this rude and unacceptable.
Elin·2か月前
I booked a room with one large bed and found two singles instead; when I went to the reception they just told me to push the beds together. The toilet lid was broken, the bathroom tap was half‑broken, and the fridge didn’t work.
Viacheslav·2か月前
The room was filthy and clearly hadn’t been cleaned before we arrived—stains and dirt everywhere, torn bedding that looked unhygienic, no towels at all, and a cockroach‑like insect crawling around, which made the whole place feel completely unacceptable in terms of hygiene; we can’t recommend this hotel and would never stay here again.
Diana·2か月前
The hotel owner was a Lebanese man and we appreciated him a lot. The only downside was that the place felt a bit old.
Dler·3か月前