There was nothing positive to note; the lift was terrible, customer service was bad, I wouldn’t recommend this hotel to anyone wanting a good time in London, and they even tried to falsely accuse me of damaging their property.
Odeawe6日前
★★★·London·7.4
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そのまま書いてもOK — 「20日ごろ、3泊」
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Located in Bayswater, Brunel Hotel occupies a historic townhouse offering an international vibe and affordable rooms. Paddington Station sits five minutes away, providing a 20‑minute Heathrow Express link, while Hyde Park and Kensington Gardens are a 15‑minute stroll. Guests enjoy daily continental buffet breakfast, flat‑screen TVs, en‑suite bathrooms with premium toiletries, a 24‑hour front desk, and a spacious lobby.
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宿泊者による項目別の評価。
There was nothing positive to note; the lift was terrible, customer service was bad, I wouldn’t recommend this hotel to anyone wanting a good time in London, and they even tried to falsely accuse me of damaging their property.
Odeawe·6日前
The room was nicely arranged for the night, but it was very cramped.
Omar·6日前
I didn’t book breakfast, but the fridge in the room was handy and stayed quiet with no clunking on and off, and the bed and linens were very good; some fittings and fixtures were a bit shabby, and the small rooms and corridors get worn by suitcases.
Priscilla·6日前
The hotel is very well reached by public transport, but many tiles in the bathroom were broken and need to be replaced.
Krispin·6日前
The hotel sits in a great spot with easy access to public transport, and there are nice restaurants and cafés nearby. Early check‑in was offered, the staff were friendly, the breakfast selection varied, the rooms were very clean and well kept, and the beds were comfortable. The room was a basement level with a view into a cellar shaft, and at check‑out the front desk was empty so we had to wait almost 10 minutes.
Regina·1週間前