สวนส่อผ่า&ฟาร์มสเตย์

ความสะอาดของห้องพักทั้งหมด สิ่งอำนวยความสะดวก ดี

Juthathip·10か月前

“Complaint Regarding Hotel Experience”

I booked a hotel for three nights. Unfortunately, the experience was extremely unpleasant and even dangerous: The address provided led me to the middle of a dark mountain road, after a long and difficult drive with steep climbs where my car almost rolled back. When I arrived at the location, there was no hotel at all – just an empty, dark road. I tried calling the phone number listed in the booking. A woman answered but spoke almost no English, so we couldn’t communicate. She later sent me the same incorrect location, which again led to nowhere. After many unsuccessful attempts to find the property, my phone battery died, and I had to drive back in complete darkness to the nearest village without navigation. This was very stressful and frightening. I was forced to book and pay for another hotel in that small village to have a place to stay for the night. Later, the daughter of the property owner called me and admitted that the location given was wrong. At that point, I had already booked another night at a different hotel. I explained the situation and asked her to cancel my booking and refund me, and she agreed. However, when I submitted a cancellation request , it was denied, and I still haven’t received any refund. I also want to point out that I never received the correct address of the property, and to this day I have no idea where it is actually located. I kindly ask you to cancel this booking in full and issue me a complete refund. The entire experience was extremely stressful, unsafe, and has seriously damaged my trust in the service

Berko·1年前

“Absoluter Auszeit Ort”

Die Unterkunft ist mitten in Dschungel! Absolut für Auszeit Tage! Bis ins Dorf ist die Strasse 20 Minuten mit den Auto! Die Zimmer sind extrem sauber!. Gefallen hat mir alles! Wichtig zu wissen . dass es wircklich mitten im Dschungel ist!

Carina·1年前

“Over all it was a nice place and we had a good time there.”

It was a nice place and family is running the hotel. Very quiet and private. Hotel owner can cook for you, mostly thai dishes. Especially with breakfast as they charged extra for the coffee. A bit far from city no transport to go easily

Ko·2年前

The host was extremely welcoming, making us feel right at home, and their fluent Mandarin communication was surprisingly impressive; I highly recommend bringing family for a short trip.

Chen·2年前