Vila Claus Hotel

“טוב מאוד”

Excellent location, spacious and quiet rooms, and parking available.

Roi·1か月前

“it doesn't worth it.”

The location is fine, rooms are clean with hot water. Parking was a disaster, getting there was very difficult, and they added extra charges for tax and parking.

Eli·2か月前

“Super”

The location and staff were great, nothing negative.

Girish·2か月前

Worst stay since I started booking through Booking. First, the hotel was hard to locate. I had booked a 4‑person room with a balcony, but upon arrival I was told that room was unavailable. The staff offered me two separate rooms in different buildings, while I was traveling with my two children, which was totally unacceptable for a family booking. Regarding parking, I had asked beforehand if I could leave my car in their lot, and they confirmed it. Yet during the day they asked me to move my car out, and I spent over 20 minutes searching for a spot outside. The next day they let me return my car to the lot, but demanded an extra €8, even though the issue stemmed from their own mismanagement and had already caused me many inconveniences. Finally, the Booking price listed was €224 taxes included, but at checkout I was charged an additional €36 presented as taxes of unknown nature. I still cannot obtain a clear invoice explaining those €36. In short: booked room unavailable, family split into two rooms, parking problems, extra fees, and no clear invoice. A deeply disappointing experience I would not recommend at all; the worst since I became a Booking customer.

Dulce·2か月前

The spot is very good, just a few minutes on foot from the city centre, and the room was spacious, well‑equipped, and quiet.

Aline·2か月前