“AVOID!! Especially if you are a young female traveller… not safe.”
The free tea, coffee, snacks and juice were nice.
We had a disappointing experience, especially regarding safety and privacy. As two young female travellers staying in a mixed dorm, we unfortunately did not feel safe or comfortable during our stay. Despite requesting beds together for our two‑night stay, we were separated, while we noticed other couples staying for just one night had been placed together. The dorm lights could not be switched on after dark, leaving the room very dark, and our top‑bunk curtains did not reach the beds, meaning people could easily see inside. We were also uncomfortable having our names displayed on our beds, as we did not want other guests to know we were two female travellers or which beds we were sleeping in. When we tried to cover our names and the gaps in our curtains with our towels, the housekeeper repeatedly moved them, exposing our names again. She also moved our clothing, including my pants that were drying on the towel rail, nearly causing me to leave them behind. The owner justified moving our belongings as a way to keep the dorm tidy, hygienic and presentable for incoming guests. However, our belongings were not untidy or in anyone’s way, and certainly not unhygienic. If keeping the space presentable was the priority, making the beds would have been far more appropriate than repeatedly moving guests’ personal belongings especially moving towels that are on the designated towel rail. There was also mold in the showers. Additionally, the female‑only toilet in the dorm appeared to be used by male guests, as we repeatedly found the toilet seat left up. We also received suspicious messages several weeks before our stay claiming our payment had not gone through and requesting payment. We have not experienced this with any of our other bookings, which raised serious concerns for us about how our booking information may have been accessed.
Megan·3週間前