“Très beaux aménagements mais déçus”
The hotel’s view and room décor stand out, making us feel alone in our bubble during the stay. Unfortunately, those positives couldn’t mask the mishaps: the hotel got our arrival day wrong; we were upgraded (which we loved), but they didn’t know about the group upgrade from Bangkok, so they didn’t have the room we’d booked and only later gave us a room with a double upgrade, which we appreciated. For dinner they offered a “premium” menu that we had to order in the morning for the evening, which is odd and we hadn’t been told beforehand; we ordered at 18:30, the latest time, and felt we were bothering them. We’d found out about this hotel a few months earlier after staying elsewhere on the island; the manager had impressed us, saying that staying on site gives you access to a meditation with monks (incredible) included in the stay price, so we returned, only to be told it was actually paid. In the breakfast menu you can pick one dish and a hot drink, but no cold drinks like juice, so we were disappointed.
Anais·6か月前