Sonnenhouse Lombok Kertaraharja

“Not recommend at all… tourist trap”

- overall the room and bathroom looks nice - beautiful view - good breakfast. - NO hot water (they said it is normal in Lombok, which we after making out stay shorter, understood is not true - other accommodations DO have hot water - the door needs to be fixed, it’s too wide spaced by the whole corners and underneath so ALL ANIMALS can come inside (we had BIG SPIDER hiding in open closet and SCORPIO crawling inside the closed door - the bathroom doesn’t have any door, and the toilet is leaking with not enough drainage, same with sink and the shower does not drain properly - the stuff said it’s all normal, which is not okay, as you need to feel comfortable even in such natural environment (we were accommodated in the woods and no animal incident happened. so BIG NO for us to say such things to our complains) - the lady burns PLASTIC bottles right beside you at breakfast and acts like it’s normal which is just disappointing… - they offer guided tours but charge you triple the price, for 2 hrs trip we paid 30€ which seems insane in Lombok (guides usually ask included all service around 5 €) - We would not recommend staying over, as they always make you feel unwelcome when you ask for something and the audacity to tell us it’s normal to have big gaps in doors as the wood is working is priceless. - they did not want to give us the money back, until we got booking involved…. Do not provide accommodation for such a higher price if you cannot provide it in good and comfortable conditions

Veronika·8か月前

“Tranquil waterfall village hideaway”

This place has a lot going for it - the room was uniquely styled and the breakfast view was amazing. The owners were super helpful and the village was adorable, with waterfalls, food forests, and secret swimming spots to explore. However, food options were limited, but the hosts went out of their way to get us some takeaway nasi bungkus one night, and there's a local woman who sometimes does takeaway rice. Overall, it's a great spot for those looking to unwind in a cute village.

Michael·8か月前

The hosts were incredibly friendly and helpful, making our stay feel really special. The Bungalows have stunning views and it's super quiet, but still close to everything you need. Only downside is there's no real food nearby, but that's not a deal-breaker.

Luzie·11か月前