Casa Helena Getsemaní

“Desastre”

I arrived on the day of the reservation and found the place closed. They never informed me and sent me to a different location that wasn’t what I had seen.

Vanina·1か月前

The location was good and the place was clean, but every night the rooftop throws a party with loud noise and unregulated outsiders coming in and out, making it hard to rest.

Jose·2か月前

“Excelente”

My time at Casa Elena was fantastic from the start – the moment I walked in I felt welcomed. Silvia, the owner, checked in on me constantly, and the front‑desk crew – Kayleen, Keilin, Veronica and Rafael – along with the kitchen guy Brayan, were all super friendly and helpful. I was comfortable the whole stay and would definitely book again, thanks for making it such a pleasant visit! ❤️

Zahily·2か月前

The spot is right where you want to be, but the room itself left a lot to be desired – paint was peeling and bits were actually falling onto the bed. It was a bit unsettling to see the walls giving way while trying to relax. The location saved it, though.

Andrea·2か月前

“Esperaba más de un lugar del que leí tan buenas reseñas. Pero puede mejorar (tal vez fue solo a mi que le pasara eso). M”

The place is central and Silvia’s attention, plus the restaurant team’s service, made the meals enjoyable and the shows fun. However, the reception staff need serious improvement – they mixed men and women in shared rooms despite other beds being free, and made me wait outside in the heat with my backpack for about fifteen minutes around 9:30 pm. Even though I’d prepaid, they tried to push me into a second‑floor bunk because the lower one was “reserved”.

Angelina·2か月前