“need a lot to improve”
The location was fine. The service was poor, no staff to assist, and the rooms were not ready when we arrived after a 14‑hour flight.
Achini2週間前
★★★★·Beppu·7.7
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そのまま書いてもOK — 「20日ごろ、3泊」
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The Beppu onsen Resort Stay Spa Tsurumi in Beppu offers 4-star comfort with private check-in and check-out services, a lounge, and free WiFi. Spacious rooms feature air-conditioning, private bathrooms, and modern amenities, including kitchens, work desks, and TVs. The hotel boasts a hot spring bath, open-air bath, and beautiful garden, along with a public bath, lift, and free on-site parking.
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宿泊者による項目別の評価。
The location was fine. The service was poor, no staff to assist, and the rooms were not ready when we arrived after a 14‑hour flight.
Achini·2週間前
The hotel was situated far from any public transport and there were no nearby services.
Mohammed·3か月前
The odor was awful.
越智·4か月前
The open‑air bath offered great views and the massage chair was free. I was flustered when the reservation emails arrived in pieces and I couldn’t find the reference number I needed at check‑in.
Yukari·6か月前
The location and parking were handy, the room felt spacious, and the nearby supermarket made shopping easy; I also liked the bathtub. Unfortunately the chair in the room was broken and never replaced, which felt unsafe and uncomfortable, and although the hotel is split into two zones with rules against crossing, moving luggage still required using the elevator between zones for safety.
Huiching·6か月前