Nomad

The manager’s friendliness and helpfulness were appreciated. However, the hotel isn’t well maintained, and the photos mislead.

Aurane·1年前

“did not actually stay.please provide refund”

The place was poorly maintained; it didn’t match the pictures at all.

Rajesh·1年前

“Un établissement à éviter 100%”

There was nothing positive to mention. On the negative side, the manager didn’t even know which room I’d booked, immediately left for Marrakech saying she’d return the next day, and a young boy who’d been there a week was in charge of the shop—no fault of his.

Marcel·1年前

“The kitchen staff and manager were great, but the hotel needs to be properly fixed and cleaned.”

The staff, especially manager Alae, were exceptionally friendly and helpful, showing a strong work ethic and ambitious plans for the hotel. Unfortunately, the property needs a lot of upkeep and feels like a bit of a rip-off. The hotel is a 3‑star, not a 4‑star, and many things required fixing: our sink was broken, the faucet was loose, the toilet ran after every flush, and there was no heating except a portable heater. The electricity seemed unreliable—plugging in the heater dimmed the lights, though it might have been a village-wide issue. The cleaning crew needed more training; the furniture looked never cleaned, and the room itself was not properly cleaned. The bed, towels, and coffee table were fine, but there was a coffee stain on the bedside table, a grey floor, and dried soap on the shower floor. We pointed out the problems twice to the cleaning lady, but she either didn’t understand or refused to clean properly.

Monika·1年前

“Colazione a parte tutto ok”

The place was clean, but the breakfast was very poor.

Niccolò·1年前