Milingona City Center Hostel

“Unfortunately,the way management handled a simple situation left me feeling embarrassed and unwelco”

I stayed at this hotel while checking options for workers arriving in Albania after long international flights. I booked for two days and later extended because I had more errands. The location was hard for taxi drivers to find, but I must praise the Filipino housekeeping staff member who was very helpful, friendly, and professional. My experience fell apart when a room‑related issue was handled poorly. I was ready to pay the extra cost for staying in my room, and I had no problem with the price difference. Unfortunately, the situation wasn’t communicated professionally or respectfully. What upset me most was being addressed in front of other guests in an embarrassing and uncomfortable way. Instead of a private, calm discussion, the manager, Verona, was unnecessarily confrontational. The conversation spilled outside the reception area and later into my room, even though I thought the issue could have been resolved more professionally. I decided not to extend my stay and checked out early. The experience left me disappointed, especially since everything had been fine until then. I’d also suggest paying closer attention to front desk presentation and hygiene standards, as reception staff are the first point of contact and represent the hotel’s image. This review is based solely on my personal experience. I’m simply sharing what happened so management can improve. The Filipino housekeeping staff was helpful. The hotel needs improvement in communication, guest relations, professionalism during problem resolution, and front desk presentation.

Zendy·1週間前

It’s a hostel where you feel at ease; the staff isn’t strict and you can relax and unwind. Some staff members don’t know how to play Uno – I recommend they learn, haha. It’s good for a few days, it’s close to the center, and I would return. Thank you very much, greetings to all.

Juan·1週間前

The location, atmosphere, and hosts Mr. SUMIT and Mr. ALEX were very helpful. Thank you; I’ll visit again because of your positive and supportive behaviour.

Nourth·2週間前

The staff were incredibly friendly and gave us plenty of local tips when we asked. The vibe was very relaxed, and the location was perfect—right in the middle of everything with a supermarket just a stone's throw away. The cleanliness was just okay, and while there was air conditioning, it didn’t feel very effective in any setting. Wi‑Fi didn’t reach our room, so we had to step outside to get a connection. We were also a bit worried about the bed frame—it seemed like it could fall apart.

Marie·2週間前

“A wonderful stay in Tirana, with a warm atmosphere and lovely people — I would happily come back again.”

I really enjoyed my time at Milingona City Center Hostel. The place is beautiful, clean, and comfortable, and the atmosphere feels very friendly and welcoming. The location is excellent, and the staff were kind and helpful. Coming from Kurdistan to Albania, I felt very comfortable and welcomed here. Honestly, I have nothing negative to say; everything was good and I really enjoyed my stay.

Tahsin·1か月前