MainStay Suites Midland

“Appliances don’t work. Plugs don’t work, staff doesn’t speak English or Spanish”

If new owners took over and spoke English, it could improve, but the power plug in the bathroom didn’t work, the refrigerator was broken and all my food went bad, a housekeeper walked in on me while I was naked, I tried to ask the night crew for directions to the attached bar and they couldn’t understand me because they didn’t speak a word of English; I tried hand gestures and dancing but nothing worked, they didn’t grasp key, drink, beer, or music and didn’t even try Google Translate; at check‑in I asked for an exterior room, the guy said no I want interior, I insisted on exterior but he ignored me.

Summer·2週間前

“Great value and place to stay for Midland work especially if you are there for a week or more.”

The staff were incredibly friendly and accommodating, keeping the facilities spotless and smelling fresh even with the heavy traffic of oilfield workers; I’ll definitely return. The pillows were a bit lumpy, but that’s a minor issue.

Clark·1か月前

“I’ll be back”

Everything was great, though the indoor pool left something to be desired.

Anaya·1か月前

I did not like that staff let another guest into my room; I didn’t feel safe.

Jordan·4か月前

I was impressed by how tidy everything looked, but the room I checked into had a flickering light, a malfunctioning refrigerator, and the staff mistakenly let another guest into my room because they entered the wrong room number in their system, so I didn't feel safe at all.

Jordan·4か月前