Quality Inn Mount Vernon, IL

“Had a very comfortable stay and would definitely stay again”

Scrambled eggs and toast were very good. Orange juice was excellent. Lots to choose from. Would recommend. Would rather have had some bacon rather than sausage. Maybe some sweet rolls

Regina·1週間前

“Nice place for inexpensive stay.”

Price, cleanliness,. Decent room. The tub floor needs anti-slip tabs. We both almost slipped and fell

Vicki·2週間前

“But for the two exceptions noted I would have given a top rating. As it is, worth only 8 of 10.”

Breakfast felt like any other motel’s spread: scrambled eggs, sausage, waffles, two dry cereals, instant oatmeal, fresh apples, coffee, orange or apple juice, various breads, and individual yogurt cups. The king‑size bed was comfy, the shower had a strong, adjustable flow, and the air‑conditioner worked perfectly. The parking lot was well lit and quiet because the hotel sits a good distance off the highway. Only one staff member was on duty and he wasn’t always at the desk. The next morning, when we tried to head to breakfast, our data key wouldn’t work and we couldn’t re‑enter our room. The lone staff member was elsewhere, so we had to deal with a person on an automated screen who asked for our name and room number and told us the key should work—yet it didn’t. We returned to the desk, and the same staff member, who had come from the laundry, finally issued a new passkey from a slot in the machine, which fixed the problem and let us back into our room. Other guests that night had the same issue, so it seemed like a network glitch. I don’t think that counts as good customer service; I’d rather have a live person on site to handle such problems. The breakfast area itself was also a drawback: it was very small, with eight tables that seat two people each, all packed close together—one sneeze and everyone could catch something.

Andrew·2週間前

The room was clean with nice beds and the location was convenient.

Gayle·3週間前

The place wasn’t very clean, and the fridge didn’t work.

Jamie·3週間前