“Disappointing experience with poor service and an unpleasant room.”
I was disappointed because the stay didn't live up to my expectations and my family couldn't relax. The check‑in process was rough, especially with my elderly parents, and the staff tried to add charges for balcony rooms that I thought were included. The breakfast that was promised didn't arrive, and they pushed me to cancel and book directly with the hotel. The room smelled strongly of chemicals or pest control, which made me worry about my family's safety.
Amit1か月前