Comfort Suites Wixom - Novi

“Yuck”

The location was wonderful. Starting at check in the man behind the counter was very creepy flirting with me in a way that felt weird. The hotel was very dirty throughout and signs were taped over contradicting what was advertised online. The pool had no towels available. The room itself was very dirty. There were stains all over the bed and the couch looked like a dog had been rolling around on it. The toilet was not scrubbed and the handle was broken. The window looked to have been caulked shut so you couldnt open it. Unfortunately, it seems like someone tried to open it and broke the seal. We heard the howling wind all night and woke up with scratchy throats as if the window was wide open all night

Kayla·4週間前

“Worse place to stay in Michigan”

Location was ok. Windows were cracked, cob webs, dirty sheets. Room smelled like urine, bathroom had someone else's hair and clothing under vanity, toilet not cleaned, floor soft and sinking in. Switched rooms, new room iron and blow dryer didn't work, towels had make up on them and fire alarm taken off wall. Feisge in both rooms were beyond disgusting. This place is a negative 15 out of 5. Save your life and stay somewhere else. Oh breakfast was also a few pieces of toast and 2 bagels for a hotel of guests 🤦🏽‍♀️

April·4週間前

I was disappointed to find breakfast already finished when I stepped downstairs at 10:05am, even though it was advertised to stay open until 10:30am. The early closure was inconvenient.

James·4週間前

“Run, don't stay here”

The location was fine, but the jacuzzi tub I paid extra for was filthy; it seemed impossible to clean even with bleach. Giant gnats swarmed the room, and two of us were swatting dozens daily. The shower filled with flies after we thought they were gone. The bathroom wall looked like someone had relieved themselves there, and the baseboard kick plates were dirty. Door trim was peeling, and the carpet’s grime was off‑limits. Lobby windows and the entrance floor were also filthy. They claimed coffee was available all day, but I never found it. On the last day a guest asked if rooms were clean because hers was filthy, and I was reluctant to eat in the breakfast area. I cannot recommend this place; it was a disappointment and I’ll avoid it on my next trip.

Paula·1か月前

“Very disappointed that the reputable Comfort inn & Suites name is on this terrible hotel.”

The place was a total mess—dirty, musty, with no lid on the toilet seat and a shower diverter that wasn’t attached to the wall. The dining table in the room looked like it had been used for cutting cocaine, and the stairwell had burnt‑out bulbs. The ice machine was broken, and several rooms on the second floor had plastic sheeting taped over them, giving the whole area a crime‑scene vibe.

Thomas·1か月前