Holiday Inn Express Cleveland-Streetsboro by IHG

The breakfast options were very good.

Emilie·1か月前

The staff were attentive, the rate was good, the bed was comfortable, towels and sheets were clean, and the new bathrooms were excellent—though you might get an older room, as I did once, with a worn‑out bathtub, a dirty toilet, and no daily housekeeping; after asking twice for trash removal, they finally moved me to a better room.

Sera·2か月前

“Economical stay for a a road trip.”

The staff were friendly, but the neighbor next door was loud.

Paul·2か月前

“Good hotel but dissapointing housekeeping and front desk service”

Clean and good located but disapointing housekeeping and front desk service. People were nice but not confident. Ask for two days at frontdesk to clean our room but it didnt happen. Disappointing housekeeping and front desk service The hotel is conveniently located and the overall facilities are adequate. However, we were very disappointed with the housekeeping service and de front desk response. We spent 5 days . Our room was not cleaned for the whole stay on consecutive days, even though we specifically requested receptionists on both days. Unfortunately, our requests were simply not fulfilled. This is particularly disappointing for a Holiday Inn Express and does not meet the level of service we expected from an IHG hotel. Housekeeping is a basic hotel service, especially when it has been specifically requested by the guest. The lack of response to our repeated requests significantly affected our overall experience

Sera·2か月前

“It was perfect for resting for the next day!”

It was close to my former home, so I could clean and set up my things for the move, which I appreciated. I liked the hotel overall and prefer Holiday Inn because they’re well organized.

Maria·3か月前