Fairfield by Marriott Inn & Suites Alpharetta Avalon Area

“Recommended stay in the Alpharetta area.”

I found the hotel convenient and clean, but the staff were only helpful when asked and not especially customer‑service oriented, except for Nathaniel, the maintenance principal, who was prompt, courteous, and personable when we had trouble with the light controls.

Dmark·5日前

The rooms were super clean, the staff excellent, and the service great; I really enjoyed my stay and was very happy with everything!

Sergei·2か月前

The room was cozy and clean, and the staff were friendly.

Lisa·2か月前

“Disappointment”

The room was clean. Breakfast was a letdown: one day there was no coffee, another day no creamer, and the selection was very limited.

Steve·3か月前

“Extremely disappointing stay with poor service, unreliable housekeeping, and a complete lack of customer care - far belo”

The location is convenient. This was the worst experience I’ve ever had at a Marriott. Housekeeping never showed up even after multiple requests, and when they did they forgot to replace towels and restock toilet paper. Breakfast, which was included, was missing on several mornings because staff claimed they were “waiting for the delivery / person” (seriously). After a false fire alarm at 2:00 AM that forced everyone to evacuate, the hotel never apologized or acknowledged the disruption. The service throughout the stay was disappointing and unprofessional, and I would not recommend this hotel to anyone expecting the standard Marriott experience.

Dinish·3か月前