They did not honor the reservation and the staff couldn't resolve anything; they blamed the app, but that day I booked another hotel through the app and it had never happened to me before.
Jessica9か月前
少々お待ちください…
★★★·San Cristóbal de las Casas·7.8
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そのまま書いてもOK — 「20日ごろ、3泊」
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Hotel Muk´ul Na in San Cristóbal de Las Casas offers spacious family rooms with private bathrooms, hairdryers, free toiletries, TVs, work desks and dining areas. Guests enjoy a terrace, on‑site restaurant and bar, complimentary Wi‑Fi, and an inner‑courtyard view. The property provides 24‑hour front desk service, free private parking, and a quiet street setting, 76 km from Ángel Albino Corzo International Airport.
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宿泊者による項目別の評価。
They did not honor the reservation and the staff couldn't resolve anything; they blamed the app, but that day I booked another hotel through the app and it had never happened to me before.
Jessica·9か月前
The facilities are super pretty and the staff is quite friendly. The location is very good.
Sergio·9か月前
The app showed rooms available, I booked, but when I arrived they denied the room and the hotel didn't cancel the reservation. I sent an email but they didn't cancel; I don't know if they'll charge me.
Krhyz89·9か月前
A pleasant place.
Muñoz·9か月前
Dejan sin luz por las noches y cierran y tiene uno que esperar afuera hasta que abran
Jesus·10か月前