The place is dirty, towels are all yellow and old, and the same towel was used for both feet and face.
Aslan2週間前
Ust-Kamenogorsk·8.0
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そのまま入力してもOK: 「20日ごろ、3泊」
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The Royal BV hotel in Ust-Kamenogorsk offers spacious rooms with comfortable furnishings, air-conditioning, and private bathrooms. Guests enjoy river views and amenities like a bar, free WiFi, and on-site parking. Located 13 km from Ust-Kamenogorsk Airport, the hotel provides hiking activities, room service, and daily housekeeping, with family rooms and a 24-hour front desk available.
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宿泊者による項目別の評価です。
The place is dirty, towels are all yellow and old, and the same towel was used for both feet and face.
Aslan·2週間前
I liked the hotel’s location and the breakfasts were good, plus the room was spacious. Unfortunately, the hotel was undergoing major renovations, which nobody warned me about beforehand. The room had no heating, making it uncomfortable, and they offered to install a heater.
Aigerim·2週間前
The manager, Nurali, was great. The breakfasts were diverse.
Sembina·2週間前
The location and the room itself were superb. The staff could benefit from training on how to interact with guests, from reception to housekeeping.
Ринат·3週間前
I booked through the Booking website, but when I presented my reservation to the staff it turned out to be invalid. I was only given a room because someone else canceled.
Zuparov·4週間前