Location. The door was a nightmare to open or lock on arrival for our 3 day break. It broke on the morning of our last day which meant we could not lock the door and leave valuables in the property. I contacted the owner immediately via calling, email, whatsapp and text but did not hear back until 12 hours later. My partner had to sleep on the sofa as it could not be locked on the last night and we did not feel safe leaving it unlocked with children sleeping. When the issue was raised with the property owner said we must have slammed the door and broken it. Which did not happen, I use rather than booking privately for reassurance that if there are problems they will assist. This is not the case. The toilet in the master bedroom did not flush. Very tired caravan. It is nice that previous visitors leave items for the next guest but I do not think any open items such as milk and ketchup should be left behind
Ward2か月前