Air Residences Airbnb

“Completely awful experience”

I had the worst experience ever. The host stole my money, and the front‑desk staff and security guards spent two hours trying to reach the host by phone and email with no reply. Absolutely avoid booking here.

Calvin·8か月前

“We were unable to check in due to the host being unresponsive, which caused significant stress, wasted our time, and for”

We couldn’t check in or use the property because the host was unreachable. Despite repeated attempts, no response came, so we never got access or could experience the place. It was frustrating that we couldn’t check in because the host didn’t answer any of our messages.

Karl·10か月前

“Nothing good to say especially if I never stayed since there's no room available...this is scam”

Beware—this place is a scam. The unit doesn’t exist. When I arrived, there was no room, and I couldn’t get in touch with the owner or host; they never returned my calls or emails and just took my money. It’s a shame that people can rent out a non‑existent property.

Marjorie·10か月前

“This is not legit, I got scammed owner/host nowhere to be found”

There’s nothing good about this place. I never stayed. The room wasn’t available when I got there, and the front desk couldn’t reach the host. We called and emailed repeatedly. I had already sent my documents and arrival time before checking in, waited two hours, but the owner never appeared or gave me a unit number. After traveling 28 hours and paying in advance, I ended up with no accommodation. I’m still waiting for a resolution; neither the host nor the booking site has contacted me.

ゲスト·11か月前

The owner never showed up, and they didn’t answer any of my emails, calls, or messages. It was a very stressful experience.

Kristine·11か月前