“😖😡😡”
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Ronald3週間前
★★★★★·Mamburao·8.2
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そのまま書いてもOK — 「20日ごろ、3泊」
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The Peninsula Resort in Mamburao features luxurious, air‑conditioned rooms with private bathrooms, sea or pool views, work desks, flat‑screen TVs, bidets, hairdryers, electric kettles, and wardrobes. Guests enjoy a lush garden, outdoor pool, on‑site restaurant offering continental, American, buffet, à la carte, and Asian breakfasts, and free Wi‑Fi. Complimentary private parking, 24‑hour front desk, and proximity to San Jose Airport enhance convenience.
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宿泊者による項目別の評価。
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Ronald·3週間前
The shower was good and the A/C worked well, but there were mosquitoes and no path to the beach.
Marell·3か月前
The property looked clean, quiet, and relaxing, and the staff were friendly and accommodating, which made the stay more pleasant. However, the property is still incomplete; there were many thorns and overgrown grass on the way to the beach, making access uncomfortable. The playground was dirty and littered with cigarette butts in the sand, which is concerning for kids. The swimming pool had visible algae on the tile sides. We had several issues arriving: the staff didn’t know about our booking or our room. We had booked a unit that the listing said had 5 beds, but the staff first put us in a villa with one queen bed and an attic with three single beds, which we accepted and settled into. After bringing all our belongings inside, another staff member said this was not the correct booking. We were then told our reservation only included one queen bed and were asked to pay an extra ₱6,000 on top of the ₱17,000+ already paid. This was very frustrating, as the listing description caused confusion. It showed poor coordination between the property and the booking platform. Before settling the remaining balance, I asked the manager (Beth) if a discount could be given for these inconveniences. Initially, she explained the additional ₱6,000 charge by saying it was only ₱1,500 per extra per night, but when calculated, there was no actual discount applied. After further discussion, she agreed to reduce it slightly to ₱5,000. She also mentioned that out of the ₱17,000 we paid, they would only receive ₱13,000, which should not be the guest’s concern. As paying guests, we expect comfort and proper service, regardless of the property’s internal costs or earnings. Additionally, the entrance gate had no security guard, so it felt like anyone could enter the property, which made us feel unsafe. There also seemed to be very few staff available overall.
Jerell·6か月前
Everything was just perfect – the location was off the beaten track, the pool was great, and the staff were amazing.
Barry·1年前
Nice location, but some parts are still getting developed.
Nick·1年前