Extended Stay America Suites - Omaha - West

“Uncomfortable and dirty had to buy blankets to lay on and cover up with.”

The only thing I liked was that it was bug‑free. When I arrived, I was told I hadn’t paid even though I had, and the staff had to call their manager who then said I needed to pay, then changed his mind and handed me the key. Inside the room, the sheets were brown and dirty, there was no comforter, only thin blankets, the kitchen was a mess with no trash cans, and as a woman I felt unsafe with men sitting in the lobby, in the halls, and outside staring. That was the main issue.

Victoria·1か月前

“New jack city”

Convenient for interstate travel and food, but the staff were rude, the smell was bad, the water pressure was weak, it needed renovation, drug addicts roamed the halls and parked lot, the breakfast was the worst I’ve seen, the parking lot lighting and security were a joke, the remote for the TV didn’t work, and everything was overpriced for what I got.

Barnes·1か月前

“Pretty good!”

Everything was clean, the service was attentive and fast.

Ana·2か月前

“Great value.”

The price is reasonable and the room is simple. However, there is a lot of loitering late at night and dogs are allowed in the rooms.

Michael·3か月前

I accidentally booked a room with one bed, and the front‑desk lady—who is the assistant manager—said she couldn't fix it.

Rodney·3か月前