“Location and staff were brilliant.”
The room fell short of expectations: the coffee was nearly cold, toast wasn’t always available, and the fruit was ice‑cold; there was no granulated sugar for cereals and orange juice wasn’t always offered. A toaster in the dining area with bread would let guests make their own, and one staff member on duty isn’t enough. The staff remained friendly and helpful as usual. Attention to detail would improve things—cleaning around the shower and drain was lacking, water didn’t drain properly, both chairs in room 5 were loose and could pose a safety issue, and a thick layer of dust covered the bathroom venetian blind.
Trevor·3週間前