“適切な対応を最初にしてほしいと感じた”
The manager and front desk staff handled things well, but the parking attendant and the front desk supervisor were unhelpful.
Hasumi1週間前
少々お待ちください…
★★★·Kumamoto·7.8
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そのまま書いてもOK — 「20日ごろ、3泊」
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Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi, wired internet, and an attached bathroom, 500 metres from Kumamoto Castle. The hotel features 2 restaurants, including Rokka Restaurant, which serves local cuisine and offers castle views. Rooms are air-conditioned with a desk, satellite TV, fridge, and air purifier. The hotel is 4 km from JR Kumamoto Train Station and 200 metres from a shopping arcade.
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宿泊者による項目別の評価。
The manager and front desk staff handled things well, but the parking attendant and the front desk supervisor were unhelpful.
Hasumi·1週間前
The refrigerator made a lot of noise, so I had to turn it off when sleeping.
Yoshiaki·2週間前
The view from the room’s window showed Kumamoto Castle, so the location was perfect. During breakfast the window‑side seats were full, so I couldn’t sit by the window, which was a bit disappointing. The multi‑storey parking felt a little scary because the cars were parked almost bumper‑to‑bumper.
Yumiko·2週間前
I turned off the air conditioner while sleeping, yet the room temperature stayed just right, which made me think the whole place is well managed. I slept comfortably and got a good night’s rest. A mirror next to the TV let me do my makeup in natural light while sitting on the bed, which was great. I did have a face wash, but there was no cleansing oil, and I hadn’t brought any, so that was a let‑down.
ミドリ·3週間前
I was really pleased with how carefully the staff guided me. There were no particular complaints.
Toyozumi·3週間前