Pensiunea M&M

This guesthouse was closed.

Vitaliy·2か月前

There was nothing positive; it was closed. We were left stranded on the street with no one present.

Simone·2か月前

“No pudimos alojarnos.”

The owner was absent and didn’t answer calls or messages. We spent the afternoon on the phone, waiting, and finally had to find another place to stay.

David·3か月前

The pension was closed, no one was there, and they didn’t pick up the phone or respond to emails or SMS. Everything had been paid in advance. It was a huge disappointment, and we had to quickly arrange an alternative. I’ll file a complaint after the vacation ends. Booking did not help at all.

Helclová·4か月前

“Un dezastru. Sau... cum să distrugi încredere și orice fel de planuri, doar așa, fiindcă poți!”

We had a reservation that was confirmed and paid, yet at the pension there were other guests in the same rooms! We weren’t the only ones in this situation; the host even mentioned three other cases that same day. It’s unacceptable: we arrived in the evening to find that the reservations had been voided by the owners of Pensiunea M&M. What’s the point of booking through Booking? It’s completely abnormal and they take no responsibility: it’s up to you to find alternatives and recover your money from Booking. There’s no excuse for this! Shame: it doesn’t even deserve a 1, but they gave us less.

Dan·5か月前