“Απαράδεκτη”
The only good thing was that the bed was quite restful and the metro was 8 minutes on foot. I first asked if we could check in earlier, at 3 pm, because our flight arrived at 8:30 and we would have had to wait for hours with our luggage, but we received a negative reply. Apparently they do it to get the room cleaned, but that didn’t happen correctly either. When we entered the room the bathroom had various dust particles and dirt, the toilet was dirty, and there were black hairs on the floor (I’m blonde, so they weren’t mine, and definitely not my boyfriend’s because the hairs were long and black). The floor was sticky, and the bedding we were given had a brown coffee‑like stain—unacceptable! When I mentioned this, they simply sent a cleaner to tidy the bathroom and change the bedding. They also didn’t leave a single bottle of water, which I consider important; every time I’ve stayed in an Airbnb, there’s always water in the fridge. When I told them, they mocked me and said it wasn’t a hotel, which I find irrelevant. Also, when we checked in, they sent us instructions but forgot to include one of the three codes we needed to enter. After a long trip we had to wait 6 hours to get to the room, exhausted and tired, because we had to wait for the code that should have been sent beforehand, and they insisted they had sent it, which wasn’t true—I checked it three times. Regarding the room, the photos of that particular room were completely misleading. The pictures only showed the bedrooms from other rooms that presumably have similar layouts, plus the common areas, while the room we stayed in only showed the frame hanging on the wall. It was much smaller.
Mi·1か月前