The hotel is clean. I thank the breakfast server and wish him success; a small reception lady with glasses is very respectful. The pool water is cold. The sauna was off twice. Breakfast I rate 5 out of 10.
Taib1か月前
少々お待ちください…
Baku·7.2
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そのまま入力してもOK： 「20日ごろ、3泊」
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The GM City Hotel Baku offers comfortable rooms with air-conditioning, private bathrooms, and city views. Exceptional facilities include a spa, sauna, fitness centre, indoor pool, and terrace. The hotel serves local and international cuisine, with various breakfast options. Located 22 km from Heydar Aliyev International Airport, it's near attractions like the Heydar Aliyev Cultural Center and Maiden Tower, with an ice-skating rink nearby.
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宿泊者による項目別の評価です。
The hotel is clean. I thank the breakfast server and wish him success; a small reception lady with glasses is very respectful. The pool water is cold. The sauna was off twice. Breakfast I rate 5 out of 10.
Taib·1か月前
Friendly staff, but with quirks. When we arrived—family with a one‑year‑old—turns out we were “thrown” without a room. We had to scramble for any accommodation during the Formula‑1 race in Baku, and options at a reasonable price were scarce, so we settled here. Upon arrival, they told us to pay in “monats.” The exchange offices were closed, so we offered to pay in euros, but the euro rate didn’t match the price listed on Booking. They said “we use a different rate.” We suggested leaving a deposit and paying the next day in monats or handing over our passports, but they refused. Only when my wife, holding our child, threw a tantrum did they agree to a next‑day payment, with a passport deposit and $200. That evening at reception, they tried the same trick on other guests—requiring $150 more than the Booking price. The hotel needs a full professional clean everywhere, new carpets (they can’t be restored to good condition), mold removal in the bathroom and elsewhere. The sheets are smoked through, with holes from the iron—must be replaced. The mattress is old, dirty, sagging. Towels have thumb‑size holes. Breakfast offers only eggs, sausages, omelette, and a spread. The air‑conditioning is confusing; there’s a shared unit for several rooms and a separate one in each room. In our room the temperature rose to +15°C if the shared unit was on; turning it off made the neighboring room reach +27°C. Adjusting the individual unit did nothing.
Stroganov·1か月前
Breakfast could use improvement. The room was huge, clean, and the beds very comfortable.
Ines·1か月前
Breakfast was satisfactory.
Valerii·1か月前
The mattress was present. The room cleaning and the items placed after cleaning were always missing; they wouldn’t give them when asked. They left the kettle on day four, towels were always missing, sheets were dirty. On a day I didn’t want cleaning, the room was cleaned and the door left open. When I mentioned this, the answers got worse. Untrustworthy establishment and the staff never help.
Reyhan·1か月前