Extended Stay America Select Suites - Atlanta - Morrow

“Dirty floors”

The staff were friendly, but after 10 pm the cards stopped working and the floors were dusty and dirty.

Esthetician·2週間前

“SERVED ITS PURPOSE”

The location was great, but the cleanliness and staff left something to be desired.

Stephanie·4か月前

“Nasty, poor service, extremely displeased.”

The hotel sits nicely halfway between Atlanta and the city, and the local food spots are decent, but the room was filthy. The first door they gave me wouldn’t open, and after being sent back up three times with a key they finally admitted, “we always have problems with this room door.” I paid for a King room yet received a Queen room that felt full; the trash bin was overflowing and full of fruit flies when I entered. The bathtub was disgusting, forcing me to stand in it for a shower. Customer service was horrible—I left after only a few hours because I couldn’t stand it. The front‑desk girl told me to call a number to change the rate they charged for the room, even though she had already given me the wrong room. Don’t stay here if you expect a clean room that matches your reservation; unless you’re one of those people who need to live there, they already have plenty.

Aliah·5か月前

“Refund me please”

The hotel was in a decent area, but we had no trash can for two days, had to buy our own washcloths and towels, and we were told we only get one set but we had none to start with. The couple next door fought every day and night; when we asked to move rooms I was told there were none, yet people continued to check in.

Phillip·5か月前

The elevator was broken for the entire stay. I was told it had just broken when I arrived, but other reviews confirm it’s routinely out of service.

Quita·7か月前